B2B & General Enquiries
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Whether you have a question about our grades, need a wholesale quote, or just want to talk cinnamon.
Useful information
Frequently Asked Questions
We process orders within 2-3 business days. International shipping via express courier typically takes 5-7 business days depending on your location. Standard postal shipping can take 14-21 days.
Yes, potentially.International parcels may require formal customs entry in your country. Depending on your local laws (such as the US de minimis threshold or EU VAT rules), you may owe import duties or taxes. These are collected by your local customs authority and are the buyer's responsibility.
Because spices are a perishable food product, we cannot accept returns once the sealed packaging has been opened. If your order arrives damaged or incorrect, please contact us within 7 days of delivery for a replacement or refund.
Yes, we supply specialty grocers, bakeries, and restaurants. Please select "Wholesale Inquiry" in the contact form to request our MOQ details and pricing tiers.
We do not currently present our products as certified organic or pesticide-free. If these requirements matter to your purchase, tell us the destination and evidence required so we can confirm what is available for a specific lot.